The Arts Alliance Help Desk helps creative workers, organizations, and businesses navigate funding and operational resources to help them succeed. Through a partnership with scaleLIT, the Help Desk also offers career support for creative workers, providing guidance on employment readiness, accessing public benefits, and navigating available services.

We are also available to answer any questions about the Alliance’s work, including advocacy, programs, and research.

Arts Alliance’s Help Desk bridges the gap between government organizations and creatives. If we uncover any challenges with accessing an opportunity, our team will escalate the issue to the government group administering the program and advocate for a solution. We’ll also take what we hear in the Help Desk and use it to inform our advocacy and programs.

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We welcome anything from a “hello” to an in-depth question about your tax forms.

When you submit a question to our Help Desk, you will get a response from one or more Arts Alliance staff knowledgeable about the funding opportunities. Alliance Help Desk staff are your advocates! While we know our stuff, please keep in mind that if you are reaching out about a specific funding opportunity, anything shared by the Alliance staff does not constitute a formal decision about grant eligibility. The Arts Alliance help desk staff does not play a role in determining who receives an award for any of the grants we’re here to assist with.

Our Help Desk staff respond to inquiries in approximately 24 to 48 hours, but we’ll do our best to help you as soon as we can.

We use information that we collect about you or that you provide to us, including any personal information obtained through intake forms, email correspondence, phone calls, and virtual meetings only as necessary to fulfill your request and support the creative sector. The demographic data we collect helps our team provide that assistance and will also be used to further Arts Alliance Illinois’ understanding of the composition of the creative sector. 

We may share your information with parties outside our organization only so far as is necessary to fulfill your request. We may share anonymized demographic data with entities that fund our efforts to support the creative sector.

View our privacy policy here.
For more information, email the Arts Alliance team at info@artsalliance.org.

The Help Desk is available in English and Spanish.